Frequently Asked Questions

What languages are offered for counseling?
Psychotherapy and couples counseling is offered in English. Reception is available in both English and Korean.

I speak English but my partner speaks Korean (or another language). Is it possible to do couples counseling?
For couples counseling to be effective, communication needs to take place in one shared language. Sessions should be conducted in the primary language used in your relationship. If English is the main language you and your partner use together, counseling can be provided in English. To avoid communication issues, counseling is not offered in multiple languages within the same session.

Who influences your practice?
Our therapeutic approach is informed by the work of leading professionals and thinkers, including:

  • Trauma: Bessel van der Kolk, Eric Gentry, Richard Schwartz, Frank Anderson, Peter Levine, Ruth Buczynski, Ruth Lanius, Ron Siegel, and Gabor Mate

  • DBT: Marsha Linehan

  • CBT: David D. Burns, Dennis Greenberger, Christine Padesky, and Judith Beck

  • Narrative Therapy: Michael White

  • Couples Counseling: John and Julie Gottman, Dan Wile, Susan Johnson, Matthias Barker

  • Life Coaching: John Whitmore, Jeff Watts, Kim Morgan

  • Mindfulness/Meditation: Emma McAdam, Jay Shetty, Josh Korda, and Thich Nhat Hanh

  • Stoic Philosophy: Lucius Seneca, Marcus Aurelius, Epictetus, Ryan Holiday

  • Existential-Humanistic Psychotherapy: Carl Rogers, Irvin Yalom

How long should I book my session for?

  • Individual therapy and life coaching: 60 minutes (with the option to extend to 90 minutes).

  • Couples and family sessions: 90 minutes is recommended due to the complexity of multiple perspectives.

Is parking available onsite?
Yes. Paid underground parking is available for 3,000 KRW per hour, with the first 30 minutes free.

Do you offer a sliding scale?
Yes. We believe therapy should be accessible. A limited number of sliding scale spots are available for clients with financial need. Please inquire directly to discuss current availability.

Do you accept international insurance coverage?
We do not bill insurance providers directly. However, clients are provided with an official receipt that can be submitted to their insurance company for reimbursement, depending on their coverage. Please confirm details with your provider.

How often should I come in for counseling?
Your counselor will discuss this with you during your first session. In general, sessions are scheduled weekly or bi-weekly, though frequency may vary depending on your needs and goals.

Is everything confidential?
Yes. All conversations and client records are kept in strict confidence. Information will only be shared with another professional (e.g., doctor, lawyer, or insurer) if you provide written consent.

Legal limitations to confidentiality:

  • Counselors must report suspected abuse of a child under 18 or if someone’s life is at risk.

  • Counselors are required to comply with a court order or subpoena to release information.

What is your no-show/late cancellation policy?
Cancellations made within 12 hours of an appointment, or missed sessions without notice, will be charged 50% of the session fee.

How should I pay for my session?
Payment is required at the time of booking. A full refund is available if the appointment is cancelled more than 12 hours in advance.

We accept:

  • Wire Transfer

    • Bank Name: Kookmin Bank (KB)

    • Account Number: 597302-04-164332

    • Account Holder: de Zwart, Adrian Vincent

  • Credit Card (Onsite)